If you need assistance or have any questions about our service, we’re here to help! Before reaching out, we recommend checking our Frequently Asked Questions (FAQs) below. Many users find quick solutions without waiting for a response.

Frequently Asked Questions (FAQs)

1. Will my purchase auto-renew?

Yes, if you’ve subscribed to PureLuckyCrush Premium, your subscription will auto-renew. To cancel your subscription, visit our Customer Support page and enter your payment details to stop the renewal.

If you purchased a Diamonds package, it is a one-time purchase, and you will not be billed again.

2. Can I delete my account?

Currently, account deletion is not available as PureLuckyCrush does not store personal data. However, we are working on adding an option for profile deletion in the future.

3. Can I be unblocked?

All blocks issued by our PureLuckyCrush review team are final. Unfortunately, unblock requests cannot be processed.

4. Can I get a refund?

Please refer to our detailed Refund Policy available on our website. It outlines the conditions under which refunds may be issued.

Still Need Help?

If your question wasn’t answered above, feel free to contact us using the form below. We aim to respond within 24 hours. Thank you for your patience!

📧 Email: [email protected]

We appreciate your support and look forward to assisting you!