We are committed to safeguarding the privacy of our service users.

This policy applies where we act as a data controller with respect to the personal data of our service users, meaning we determine the purposes and means of processing that data.

By using PureLuckyCrush, you consent to the collection, use, and transmission of personal data as outlined in this policy.

How We Use Your Personal Data

We may process information included in your personal profile on PureLuckyCrush (“profile data”). This may include your name, age, data you authorize us to collect from your social profiles, email address, and profile picture. We may use Facebook Login for authentication, requiring access to your first name, last name, gender, age, email, location, locale, timezone, and photos to provide seamless registration. Facebook’s privacy policy is available here.

Additionally, we may process:

• Usage Data: Includes your IP address, location (country/state), browser type/version, operating system, referral source, visit duration, and navigation paths. This data is used to analyze and improve our services.
• Enquiry Data: Information you submit for inquiries about our services, used for marketing and customer support.
• Customer Relationship Data: Contact details and communication history for managing customer interactions.
• Notification Data: Information provided for email notifications or newsletters.
• Correspondence Data: Communication content and metadata for responding to inquiries.
• Client Data: Details about your device (IP address, browser type, operating system) for security and service administration.
• Message Data: Data from text messages sent through PureLuckyCrush, used to operate the service.
• Communication Data: Records of your interactions with other users to monitor and improve the service.
• Ban Data: Data related to user bans, including images or behavior indicators, to enforce platform safety.
• Complaint Data: Data from user complaints, including images, to investigate violations.
• Transaction Data: Payment information handled securely through our payment providers for purchases.
• Log Data: Technical data like IP addresses and session details for site performance monitoring.

 

We may also process your personal data for legal compliance, legal claims, risk management, or professional advice.

Providing Your Personal Data to Others

We may share your data with:

• Insurers and Professional Advisors for risk management and legal claims.
• Payment Service Providers (Segpay, Stripe, PayPal, Apple, Google, etc.) to process payments and manage transactions.
• Legal Authorities when required by law to protect user safety or prevent illegal activities.
• PureLuckyCrush may establish direct peer-to-peer connections for video chats, requiring the temporary sharing
  of IP addresses without exposing them to users.
  
  

International Data Transfers

Our servers are located in Germany and the United States. Users worldwide, including from the European Economic Area (EEA), interact with our service. By using PureLuckyCrush, you acknowledge that your data may be processed and stored in these locations.

Data submitted for publication on PureLuckyCrush may be accessible globally. We cannot prevent others from using or misusing publicly shared information.

Data Retention and Deletion

• Profile Data: Stored as long as your account is active.
• Message Data: Not stored; cannot be retrieved.
• Ban Data: Retained only for the duration of the ban.
• Communication Data: Not retained after session completion.
• Legal Compliance: We may retain data if legally required or necessary for legal defense.
  
  

How We Protect Your Data

PureLuckyCrush uses modern security measures, including:

• SSL Encryption to protect data during transmission.
• Secure Data Centers with restricted access.
• Access Controls ensuring only authorized personnel access user data.

 

However, no system is 100% secure. If you believe your data has been compromised, please contact us immediately.

Privacy Rights

California Residents

California’s “Shine the Light” law grants users rights to request details on how we share personal data. For inquiries, contact us at [email protected].

Nevada Residents

To opt out of data sales under Nevada law, email [email protected].

Canadian Residents

Your data may be stored outside Canada and shared with law enforcement if legally required. You may withdraw consent to data collection by contacting [email protected].

EEA/UK Residents

You have the right to:

•Request access, correction, or deletion of your data.

•Object to or restrict data processing.

•Withdraw consent.

Contact [email protected] to exercise these rights.

Children’s Privacy

PureLuckyCrush is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we learn that a user is under 18, we will deactivate the account and delete their data. Report concerns to [email protected].

Cookies Policy

PureLuckyCrush uses cookies to:

•Authenticate users and manage sessions.

•Analyze site traffic and performance.

We use Google Analytics and Facebook Widgets, which collect cookies. Review their privacy policies for more details:

•Google Privacy Policy

•Facebook Privacy Policy

You can disable cookies through browser settings, but this may impact your user experience.

External Links

PureLuckyCrush may include links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before sharing personal data.

Do Not Track (DNT) Signals

PureLuckyCrush does not currently respond to Do Not Track (DNT) signals due to evolving technology standards.

Policy Updates

We may update this Privacy Policy periodically. Please review it regularly to stay informed. Continued use of PureLuckyCrush after updates constitutes acceptance of the changes.

Contact Us

For privacy-related questions or concerns, contact us at:

📧 Email: [email protected]

PureLuckyCrush is dedicated to protecting your privacy and ensuring a safe, enjoyable experience for all users.